BizzTech, Inc. ("BizzTech", "we", or "us") operates the OptikHAL marketing website and related pages (the "Service").
This document describes the information that we collect about you, how it is used and shared, and your rights regarding it.
We want you to know that when you use our SERVICE you can trust us with your information. We are determined to do nothing that would infringe your rights or undermine your trust. This Privacy Statement describes the information we collect about you, how it is used and shared, and your rights regarding it.
Data We Collect
We collect information that you provide directly and, with your consent, limited analytics information. The categories include:
- Contact details you submit (e.g., name, email, organization, role) when requesting a demo or downloading a sample report.
- Interest selections from forms (e.g., mobile pilot, edge device, monitored items).
- Communications you send us (support inquiries or feedback).
- With consent, basic analytics (page views, referrers, device/browser) to improve the Service.
Our Lawful Basis for Processing
Where applicable (e.g., GDPR/UK GDPR), we rely on the following lawful bases:
- Contract: to respond to your requests and provide requested materials.
- Legitimate Interests: to operate, secure, and improve the Service, and to communicate about relevant BizzTech offerings.
- Consent: for marketing emails and any optional analytics/cookies.
- Legal Obligation: to comply with applicable laws and requests from authorities.
We use your information to:
- Provide you with access to our Service.
- Provide requested materials such as sample reports.
- Direct your enquiries to the appropriate customer support staff.
- Investigate and address your concerns.
- Communicate with you about products, services, promotions, studies, surveys, news and updates relating to our service.
- With consent, send you information about products, events, or promotions.
- Investigate or address legal proceedings relating to your use of our services/products, or as otherwise allowed by applicable law.
- Where any part of our processing includes automated decision-making, we ensure that the proposed decisions are reviewed by a member of staff before being applied. You will always be able to get an explanation for the decision and to challenge it if you are unhappy with it.
We do not intentionally collect special category data via the marketing site.
This includes:
- Name
We may share your personal data with:
- Service providers that help operate the Service (hosting, email, form processing, analytics after consent).
- Our legal advisors in the event of a dispute or other legal matter.
- Law enforcement officials, government authorities, or other third parties to meet our legal obligations.
- Any other party where we ask you and you consent to the sharing.
- International transfers subject to appropriate safeguards (e.g., SCCs).
When we use providers headquartered outside your region, we implement appropriate safeguards for international transfers (for example, Standard Contractual Clauses).
We have satisfied ourselves that such transferred data is fully protected and safeguarded as required by the General Data Protection Regulation.
Retention: Form submissions are retained for up to 24 months unless you request earlier deletion. If you unsubscribe from marketing, we keep a minimal suppression record to honor your choice.
- There is an unresolved issue, such as claim or dispute.
- We are legally required to.
- There are overriding legitimate business interests, including but not limited to fraud prevention and protecting customers' safety and security.
Your Rights
The General Data Protection Regulation gives you specific rights around your personal data. For example, you have to be informed about the information we hold and what we use it for, you can ask for a copy of the personal information we hold about you, you can ask us to correct any inaccuracies with the personal data we hold, you can ask us to stop sending you emails, or in some circumstances ask us to stop processing your details.
Accessing, Correcting, or Deleting Your Information
You may request access to, correction of, deletion of, or a copy of your information by contacting us at [email protected] .
Marketing Opt-Outs
You may opt out of receiving emails and other messages from us by following the instructions in those messages.
Cookies
We minimize cookies. Necessary cookies (or local storage) may be used for basic site functions such as theme preference. Optional analytics or marketing cookies are only set after you provide consent.
Security
We take reasonable technical and organizational measures to protect your information. No internet service can be 100% secure, but we work to protect your data from unauthorized access, alteration, disclosure, or destruction.
Children
The Service is not directed to children under 16 and we do not knowingly collect personal information from them.
We may update this Privacy Statement from time to time. Material changes will be posted on this page with a new effective date.